Problems with Tax and Shipping Calculations

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berrico
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Joined: Mar 24, 2009 12:50 pm
Location: Hempstead, NY
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Re: Problems with Tax and Shipping Calculations

Post by berrico » Sep 03, 2009 11:57 am

i did that already in the template area. i went and copied the tax line from the customer's email and pasted in into the merchant email - then placed another order. sadly, it didnt help.

frankjan
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Re: Problems with Tax and Shipping Calculations

Post by frankjan » Sep 03, 2009 12:21 pm

Well, the fact that it's working in one and not the other tells me that the script is working. So the problem must be in that template.

There are two instances of the calc fields in the mail templates, one for plain text and one for HTML. Make sure that both use the same field.
Frank Jance
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berrico
Posts: 30
Joined: Mar 24, 2009 12:50 pm
Location: Hempstead, NY
Contact:

Re: Problems with Tax and Shipping Calculations

Post by berrico » Sep 03, 2009 12:40 pm

Let me ask you this:

I love the customer email and not to fond of the merchant one - can i copy and paste that in the merchant area or will this effect anything?

frankjan
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Re: Problems with Tax and Shipping Calculations

Post by frankjan » Sep 03, 2009 12:54 pm

That's fine. Just make a backup copy before you do.
Frank Jance
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Setting Up Shop Has Never Been Easier!

berrico
Posts: 30
Joined: Mar 24, 2009 12:50 pm
Location: Hempstead, NY
Contact:

Re: Problems with Tax and Shipping Calculations

Post by berrico » Sep 03, 2009 1:34 pm

Ok, did the copy and paste and everything is working beautifully.

We are pretty much set. I want to thank you very much for being so patient and helpful. (I'm sure you said "this chick is nutz").

Everything is GREATLY appreciated. :D

frankjan
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Re: Problems with Tax and Shipping Calculations

Post by frankjan » Sep 03, 2009 1:58 pm

You're welcome!
Frank Jance
SurfShop Forum Admin

Setting Up Shop Has Never Been Easier!

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