Shipping not printing in invoice

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janamg
Posts: 13
Joined: Aug 28, 2004 11:59 am
Location: AZ
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Shipping not printing in invoice

Post by janamg » Sep 15, 2004 7:17 pm

I'm running SurfShop 7.3.22

showing an order doesn't include shipping unless I hit the recalculate button.  Then when I print the invoice the shipping is not included.

I've tried saving after recalculating and that didn't help.

Any ideas?

THX,
jana

frankjan
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Posts: 392
Joined: May 03, 2004 8:57 pm
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Re: Shipping not printing in invoice

Post by frankjan » Sep 16, 2004 9:35 am

janamg wrote:showing an order doesn't include shipping unless I hit the recalculate button.
Jana,

I'm sorry, but I don't know for sure where you are talking about.  Please be more specific.  

Thanks.
Frank Jance
SurfShop Forum Admin

Setting Up Shop Has Never Been Easier!

janamg
Posts: 13
Joined: Aug 28, 2004 11:59 am
Location: AZ
Contact:

Shipping not calculating properly on invoice

Post by janamg » Sep 26, 2004 9:52 am

Frank,

I'm posting a link to some screen shots that illustrate the problem.

http://www.planetcowboy.com/shipping.htm

(Also, I currently have 5 licenses that I've acquired over the last 4 or 5 years. I would like to upgrade them all and perhaps add one or two additional licenses. )

Thanks,
jana

frankjan
Site Admin
Posts: 392
Joined: May 03, 2004 8:57 pm
Contact:

Re: Shipping not calculating properly on invoice

Post by frankjan » Sep 27, 2004 10:13 am

Jana,

Excellent description page!  Since we can't duplicate your problem here, it looks like upgrading will fix your problem.  I sent you an e-mail regarding that.
Frank Jance
SurfShop Forum Admin

Setting Up Shop Has Never Been Easier!

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